Privacy Policy UEFA88 — Member Personal Data Protection

This Privacy Policy is issued by UEFA88 Group ("uefa88", "we", or "the platform") and applies to all information collected through the website uefa88.onl, the uefa88 mobile app, and all associated digital services.

The primary purpose of this document is to give you a clear and honest overview of how we manage your personal data. We believe that transparency is the foundation of a lasting trust relationship between uefa88 and every member who entrusts us with their information.

This policy applies to all individuals who:

• Visiting or using the uefa88 platform in any capacity
• Registering for or holding a member account on the Platform
• Contacting the uefa88 customer support team
• Participating in any uefa88 promotion or marketing campaign

Uefa88 collects various categories of personal data to ensure we can provide a safe, responsible and high-quality service to every member. Below is a summary of the data categories we collect:

We do not collect data classified as sensitive categories such as medical records, political views, or religious beliefs unless required by applicable law for specific purposes.

Members' personal data is collected through several key channels. Understanding these collection methods helps you know exactly when and how your information is stored by uefa88.

• Account Registration: When you complete the registration form on the Platform, you voluntarily provide the basic identity and contact information required to open an account.
• KYC Process: During identity verification, you upload an identification document and proof of address. These documents are processed by our secure KYC system and are not retained longer than necessary.
• Financial Transactions: Each time you make a deposit or withdrawal, our system records the necessary transaction details for processing and financial record-keeping.
• Platform Usage: Technical data such as IP addresses, device types, and browsing activity is collected automatically through cookies and approved tracking technologies.
• Customer Support: When you contact our support team via live chat or email, the conversation is recorded for service improvement and complaint resolution purposes.
• Promotions & Draws: Participation in campaigns or prize draws may require additional information that you provide voluntarily.

Uefa88 only uses your personal data for legitimate, defined purposes. We do not process data for unrelated purposes without first obtaining your consent. The following are the primary purposes for which data is used:

• Account Management: Create, verify, and maintain your member account so all Platform features are accessible smoothly and securely.
• Payment Processing: Process deposits and withdrawals accurately to the correct account, including verifying ownership of your bank account or e-wallet.
• Legal Compliance & KYC: Meet legal obligations related to identity verification, anti-money laundering (AML) compliance, and age restriction controls.
• Security & Fraud Prevention: Identify and prevent fraudulent activity, hacking, or platform abuse that could compromise the security of other members.
• Responsible Gaming: Monitor gaming patterns to identify signs of problem gambling and offer appropriate support or self-exclusion limits.
• Service Communications: Send important notifications about your account, promotions you qualify for, policy updates, and relevant security information.
• Platform Enhancement: Analyze aggregated usage patterns to improve user experience, develop new features, and optimize platform performance.

Every data processing action has a valid legal basis — whether grounded in contractual necessity, legal obligation, the legitimate interests of uefa88, or consent you have explicitly provided.

Uefa88 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. However, in the course of platform operations, there are limited situations where necessary data sharing occurs:

• Payment Service Providers: Required transaction information is shared with banks, e-wallet providers, and payment processors as necessary to carry out your deposits and withdrawals.
• KYC Service Providers: Identity data required for verification is shared with recognised third-party identity verification platforms that comply with international security standards.
• Game Software Providers: Required game data is shared with game platform providers for the purpose of processing game results and resolving technical disputes.
• Legal Authority: uefa88 will disclose personal data to law enforcement agencies, courts or regulatory bodies when required by law or a valid court order.
• Cloud & Hosting Services: Data is stored on servers managed by trusted cloud service providers with strict data protection agreements in place.

All third parties that receive personal data of uefa88 members are required to uphold data protection standards as stringent as our own policy. Binding data processing agreements are signed with every service partner.

The security of your personal data is a responsibility we take extremely seriously. uefa88 continuously invests in the latest security infrastructure to ensure your information is protected against all cyber threats.

• 256-bit SSL Encryption: All data transmitted between your web browser and uefa88 servers is encrypted using the latest TLS protocols, rendering any intercepted data meaningless to unauthorized parties.
• Two-Factor Authentication (2FA): An additional security layer is available for all member accounts, ensuring only you can access your account even if your password becomes known to someone else.
• Real-Time Monitoring: Our security monitoring system operates 24 hours a day, 7 days a week to detect and respond to any suspicious activity immediately.
• Data-at-Rest Encryption: Sensitive data stored in our databases is also encrypted, providing an additional layer of protection against unauthorised access.
• Internal Access Controls: Only uefa88 staff who require data access to carry out their duties are granted permission, with every access recorded and audited on a regular basis.
• Regular Vulnerability Testing: The uefa88 system undergoes regular penetration testing and security assessments conducted by independent cybersecurity experts.

While uefa88 takes all reasonable precautions, no system can guarantee absolute security. If you suspect any unauthorized access to your account, please contact our support team immediately.

Uefa88 does not retain your personal data longer than necessary for the original purpose of collection or as required by applicable law. The following are our data retention guidelines:

• Active account data is retained for as long as your account is active and for a period of 5 years after account closure for legal compliance purposes.
• Financial transaction records are retained for a minimum of 7 years in accordance with financial and tax regulatory requirements.
• KYC documents are retained for 5 years after the end of the business relationship, or as required by the relevant regulatory authority.
• Customer support communication logs are retained for 2 years for dispute resolution and service improvement purposes.
• Technical data and server logs are retained for 12 months for security and incident investigation purposes.

Once the designated retention period expires, your personal data will be securely deleted or anonymized using procedures that ensure the data cannot be recovered or re-identified.

As a uefa88 member, you have certain rights regarding your personal data that we respect and facilitate. Learn about your rights:

To exercise any of the above rights, contact the uefa88 customer support team via live chat on the platform. We will process your request within 30 business days from the date of receipt.

Uefa88 uses cookies and similar tracking technologies to enhance user experience, ensure platform security and gather analytics data that helps us understand how the platform is used.

• Essential Cookies: Required for core Platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Store your preferences such as language selection, display settings, and saved login details for a more convenient experience.
• Analytics Cookies: Collect anonymous data on how visitors use the platform, helping us identify areas for improvement.
• Security Cookies: Help detect suspicious activity, prevent unauthorized access, and protect your account from cybersecurity threats.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the uefa88 platform.

The uefa88 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18 under any circumstances.

If we find that personal data of a minor has been collected without valid consent, we will take immediate action to delete that information and close the account in question. If you have reason to believe a minor has registered on the platform, please notify us immediately via customer support.

Uefa88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements or service improvements. Any material amendments will be communicated to you via:

• In-platform notifications via your account dashboard
• A notification email to your registered address at least 14 days before the amendment takes effect
• Update the "Last Updated" date at the top of this document

Continued use of the Platform after any amendments take effect will be considered acceptance of the updated privacy terms. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the uefa88 Data Privacy Officer (DPO) team is ready to assist you:

• Live Chat: Reach us directly via the live chat function on the Platform for the fastest response — available 24 hours a day, 7 days a week.
• Email: Send your privacy enquiry to [email protected] and we will respond within 2 business days.
• Response Time: Requests related to personal data rights will be processed within 30 business days from the date of receipt of a complete application.

For enquiries related to the platform's terms of use, you may also refer to Terms and Conditions or Responsible Gaming uefa88.